Shipping policy

Shipping Policy

 

Order Fulfillment:

We are pleased to offer direct shipping and fulfillment services from our location in Cairo, Egypt.

 

Order Processing:

- Orders are typically processed within 1-2 business days.

 

Domestic Shipping (Within Egypt):

- We provide domestic shipping within Egypt. Standard shipping times within Cairo are typically 2-5 business days.

- For other regions in Egypt, shipping times may vary based on the destination and local courier services.

- Shipping costs are calculated at checkout based on the delivery address.

 

International Shipping:

- We offer international shipping to selected countries.

- International shipping times vary based on the destination and local customs processing.

- Customers are responsible for any customs duties or taxes imposed by their country.

 

Shipping Confirmation and Tracking:

- A shipping confirmation email with tracking information will be sent once the order is fulfilled.

- Allow up to 48 hours for tracking information to update.

 

Shipping Costs:

- Shipping costs are calculated based on the weight of the items and the destination.

 

Expedited Shipping:

- Expedited shipping options are available at an additional cost.

 

Returns Due to Shipping Issues:

- If an item is returned due to an incorrect shipping address provided by the customer, the customer will be responsible for the cost of re-shipping.

 

Contact Information:

For any shipping-related queries, please contact us directly: info@nabulsishaheen.com